Privacy Statement & SMS Terms for Home Care Services
At ART In-Home Care Services, LLC (ARTiCare), we prioritize the privacy and security of our clients, employees, and partners. This statement explains the personal information we collect, how it is used, and how it is protected. It also includes our SMS terms and conditions for communications.
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1. Information We Collect
Client Information:
Name, contact details, date of birth
Medical history, health conditions, emergency contacts
Health information and financial data
Employee Information:
Name, contact details, employment history, qualifications
Payroll information
Health and Medical Data:
Medical records, diagnoses, treatment plans, medications
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2. How We Use Your Information
To provide personalized care and manage care plans
To ensure proper employment and management of staff
To comply with legal, regulatory, and contractual obligations
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3. Data Sharing
We only share personal information in the following cases:
Healthcare Providers: With your consent, relevant health data may be shared with medical professionals involved in your care.
Legal/Regulatory Authorities: If required by law or for safety purposes.
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4. Data Security
We implement strict technical and organizational measures, including encryption and access controls, to protect your information.
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5. Retention of Information
Personal information is retained only as long as necessary for the purposes outlined or as required by law.
Afterwards, data is securely deleted, archived, or anonymized.
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6. Your Rights
You have the right to:
Access, correct, or delete your personal information.
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7. Changes to this Privacy Statement
This Privacy Statement may be updated periodically. Any changes will be communicated and posted on our website.
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8. Use of SMS Messaging
ARTiCare uses SMS messaging to provide clients with:
Appointment reminders
Service updates
Health tips
Billing notifications
By providing your contact information, you consent to receiving such messages, including automated communications. We use RingCentral to ensure HIPAA compliance and protect patient information.
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9. SMS Consent Notice
By checking the SMS consent box, you agree to receive conversational SMS messages from ARTiCare related to general information and routine alerts.
You may reply STOP to opt out at any time.
Reply HELP to 360-228-0103 for assistance.
Standard message and data rates may apply.
Message frequency may vary.
Learn more on our Privacy Policy and Terms & Conditions pages.
Privacy Assurance:
Phone numbers collected for SMS communication will not be shared with third parties or affiliates for marketing purposes.
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10. Types of SMS Communications
With your consent, you may receive SMS messages related to:
Appointment reminders
Follow-up messages
Updates to personal or care information
Scheduling reminders and client assignments
Care coordination and general information
Confirmation, reminders, and assessments
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11. Message Frequency
Message frequency varies depending on the type of communication. You may receive up to 2 messages per week related to your care schedule or services.
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12. Potential Fees
Standard message and data rates may apply depending on your carrier plan. Fees may differ for domestic versus international messages.
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13. Opt-In Methods
You may opt-in to receive SMS messages from ARTiCare by:
Calling 360-228-0103, 360-616-8623, or 360-512-2698
Emailing artinhomecare@gmail.com
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14. Opt-Out Methods
You can opt out at any time by:
Replying STOP to any SMS message
Contacting ARTiCare directly to request removal from the messaging list
Additional Option: If you do not wish to receive SMS messages, simply do not check the SMS consent box on our forms.
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15. Assistance
For support or help with SMS communications:
Reply HELP to any SMS message
Visit our website: https://articare.us
Call us at the numbers listed above
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16. Standard Messaging Disclosures
Message and data rates may apply.
You may opt-out at any time by texting STOP.
For assistance, text HELP or visit our Privacy Policy and Terms & Conditions pages.
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17. Contact Us
ART In-Home Care Services, LLC
105 Winslow Way W, Bainbridge Island, WA 98110
Phone: 360-228-0103 | 360-616-8623 | 360-535-9167
Email: artinhomecare@gmail.com